sean alexander
originals prints t-shirts archives info

Ordering and payment

When you place an order through seanalexander.tv, payment is securely processed by Stripe. I don't receive or store your full payment card details.

Prices and delivery charges are shown before you complete your order.

If you have any questions about an order, you can contact me at sean@seanalexander.tv.

Making your order

Some products, including T-shirts, are produced to order and fulfilled on my behalf by Printful. This means your order may be manufactured, packed and dispatched directly by Printful or one of its fulfilment partners.

Delivery

Delivery costs and estimated delivery times are shown when you order. Delivery times are estimates rather than guarantees and can occasionally be affected by circumstances outside my control.

Please make sure the delivery address you provide is correct. If something goes wrong with your delivery, or your order arrives damaged, please email me at sean@seanalexander.tv and I'll do my best to sort it out.

For international orders, you may also be responsible for any local customs duties, taxes or import charges.

Returns and cancellations

I very much hope you'll be pleased with your purchase, but you have the right to change your mind about most goods bought online.

You can tell me that you wish to cancel your order within 14 days of receiving it. You then have a further 14 days to return the goods.

Please email sean@seanalexander.tv before making a return so I can tell you what to do next.

Unless an item is faulty, damaged or incorrect, you're responsible for the cost of returning it.

You can inspect or try on an item as you would in a shop, but returned goods should be looked after while they're in your possession. I may reduce a refund if an item has been used or handled beyond what would reasonably be necessary to inspect it.

If you've paid for standard delivery, that cost will also be refunded when you cancel your whole order. Any additional amount paid for an enhanced or express delivery service isn't refundable.

Refunds will be made to your original payment method, normally within 14 days of receiving the returned goods or evidence that you've sent them back.

None of this affects your statutory rights if something you receive is faulty, damaged, incorrectly supplied or not as described.

Offers and discount codes

Discount codes and special offers may be available for a limited time and may apply only to particular products or orders. Any specific conditions will be made clear with the offer.

Unless stated otherwise, discount codes can't be combined. I reserve the right to withdraw an offer or refuse the use of a discount code where there has been an obvious error, misuse or fraud.

Privacy & cookies

I only use personal information where it's needed to run the shop, fulfil an order, deal with an enquiry or meet my legal obligations.

When you add something to your basket, the site remembers the contents of your basket on your own device. This information isn't used for advertising or tracking.

Payments are processed securely by Stripe. Stripe receives and processes the information needed to handle your payment and help prevent fraud. Stripe may use cookies and similar technologies as part of providing its secure payment service. I don't receive or store your full payment card details.

Orders may be produced and fulfilled by Printful. Where this applies, the information needed to make and deliver your order — such as your name, delivery address and relevant order details — is shared with Printful.

If you contact me directly, I'll receive the information you choose to provide, such as your name, email address and details of your enquiry or order.

I don't sell your personal information or use it for unrelated marketing, and there are no advertising or analytics cookies used by this website.

Copyright

Unless otherwise stated, the artwork, illustrations, photographs, graphics, text and visual identity on seanalexander.tv are copyright Sean Alexander and may not be reproduced, distributed or used without permission.

Buying a product featuring one of my artworks doesn't transfer any copyright or reproduction rights in that artwork.

Changes to the small print

I may update this page occasionally, for example if the shop or the services it uses change. The terms that apply to an order are those in effect when the order is placed.

Need help?

If you have a question about an order, delivery or return, email me at sean@seanalexander.tv.

Sean Alexander
18 St Saviour’s Rd
Bath, BA1 6RN
United Kingdom